Payments

What forms of payment does the site accept?

•  All major card providers

Shipping

Where does The Bill Belichick Foundation ship to?

• Street addresses and US PO Boxes
• All 50 states including the District of Columbia (excluding all US territories); select international locations (please contact support for included countries)

 

When will my order be shipped?

• Orders placed Monday through Friday are usually shipped within 48 hours
• Orders placed over the weekend are usually shipped the next business day
• Please note that during periods of high volume, it will take longer for your order to ship (sales, major promotions, holiday season, etc.)

 

When will my order be delivered?

• Orders will be shipped USPS (unless noted otherwise)
• Delivery is within 7-10 business days
• Due to COVID-19 there may be unexpected delays

 

How can I track my order?

• Once an order has shipped, you will receive an email notification with tracking information

 

What if I’d like to change my order after it’s been placed?

• Send an email to BBF@stran.com
• Once an order has been processed we are not able to make changes, adjustments or cancellations

 

Can I ship to an address that is different from my billing address?

• Yes, you’re able to enter separate shipping addresses and save addresses to your address book that you may want to ship to in the future

 

Returns & Exchanges

How do I return or exchange my order?

• To return or exchange your product(s), please send an email to: BBF@stran.com with the following information:

1. Order Number
2. Item you’re looking to Return/Exchange
3. Reason for Return/Exchange
4. Best contact information so we can assist you with your Return/Exchange

 

Return/ Exchange Policy

• Full-price items with a BBF Store receipt: Within 30 days of purchase: Merchandise Credit less 30% restocking fee.
• No return shipping label provided

 

Original shipping charges are not eligible for refund on orders that were shipped correctly. Refunds on returns will only be applied to the original form of payment with the shipping and handling fee deducted from the credit total. If you need your exchange in a hurry, email us at BBF@stran.com and we will do our best to get your new products out to you quickly! You will be charged for the merchandise on its way to you and you’ll be credited for your original purchase less a 30% restocking fee as soon as we receive your return.

 

How long will my return/ exchange take?

• Up to 30 days

 

How will my exchange be processed?

• On the original form of payment